Fire service research, the fitting-in website where academia and the fire service can meet - a resource for research and consultancy for the fire and rescue service and firefighters - Organised by Dr Dave Baigent this site provides a place to share your own research, to look at what others have written about the fire service and to see our commercial offerings.

 

Academics are not the experts, fire and rescue service managers are the experts.
What fitting-in can do is to help managers to recognise their expertise and to further understand the issues through that recognition.

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Dr Dave Baigent BA (Hons) GradIFireE

Email dave.baigent@fitting-in.com

Tel 01223 565 292

Mobile 07802 495 329

 

Sarah O'Connor PGCE BA (Hons) FdA

Email sarah.oconnor@fitting-in.com

 

Mobile 0752563401

 
 

CV's follow

Dr. Dave Baigent BA Honours, GradIFireE, PhD dave.baigent@fitting-in.com  

I have a lifetime’s experience of working, researching, training, teaching and consultancy in and on the fire and rescue service. Since 1993 my experience has extended to researching all uniformed public services and teaching students on public service courses.

History

For over thirty years I worked as an operational officer with the London Fire Brigade, serving for over 20 of them as a Station Officer at Tottenham and Edmonton fire stations. At a more strategic level I also spent much of my service as a Fire Brigades Union official serving as Area Secretary and then as London's representative on the Officers National Committee.
On retirement (1993) I studied at Anglia Ruskin University, Cambridge to complete a BA (Hons) in Sociology and Politics and research for my Doctorate (on fire service culture). This period of education provided me with the opportunity to change from - in my words, “a sexist, racist, homophobe to someone who now more fully understands the results and reasons of such difficult attitudes and their results for the individual and the service they work in.”  My ability to resocialise features in and guides all my teaching and research.
From 1996-2001 I worked as a lecturer on the Public Service BTEC courses at West Herts College.
In 2001 I wrote the UK’s first Public Service Degree to help new entrants and existing members of the emergency services with the critical skills necessary to run tomorrow’s uniformed services. The degree emphasises teaching on community participation, service delivery, leadership, change management, modernisation and understanding politics – Equality and diversity runs through the degree like the lettering in a stick of rock.  The degree leans heavily on my considerable expertise on masculinity and the influences of formal and informal public service cultures on working arrangements.
To support the Public Service Degree, I also established the UK’s first social science based fire service research unit at Anglia Ruskin University, Cambridge. This unit has been responsible for a number of research projects, including the influential Sunrise report on initial training. Additionally the unit submits reports to government committees on the fire service and is approved by the CAA for auditing airport fire services.
My academic portfolio is based around my research based teaching. In the wider sense my academic specialities feature formal and informal work cultures, masculinity and gender construction. From a more focussed perspective I research and teach on the effects and influences of formal and informal work cultures, change management and leadership, the social construction of masculinity and gender, and women's experience in the fire and rescue service.

Working with Fitting-in

I am the founding director of Fitting-in, a consultancy that provides research and training for the fire and rescue service. Using my international expertise on fire service culture(s), the range of services offered includes:
  • snapshot audits to report on new ideas and reconsider old difficulties;
  • a specially designed workshop programme that provides a range of education packages to achieve three outcomes in one
    • to set strategy,
    • to build and develop teams
    • to develop academic skills
  • a range of other educational/training opportunities on equality
  • research opportunities.
Recently, with Sarah O’Connor, I have been working in Merseyside Fire and Rescue service, where we have been developing the Ethos project, which seeks to reconcile cultural difficulties and has identified that it is possible to avoid and overcome the difficult cultural processes that turn new firefighters into people who resist change and modernisation.
Fitting-in also hosts the very successful http://www.fitting-in.com website that freely publishes international research on the fire and rescue service.
If you have any research/writing that you would like to share with others then send it to me.

International

I have achieved an international profile. Recently I have spoken at the following conferences
2007
• ‘Gender, Work and Organisation,’ Keele
Diversity in Organisations, Communities and Nations,’ Amsterdam
In October 2007 I took part in three events at the Diversity in Emergency Services Conference in Melbourne. Australia - for details of my speeches go to
2006
I took part in the delivery of two international conferences:
• At the “Women as Leaders in the Fire and Rescue Service” I chaired a series of workshops on the subject of “Jobs for the boys” and reported back to the plenary.
• At the “Leading Improvement through Leadership” conference at the Fire Service College I sat on the round table debate on equality
My international profile includes working for over six weeks in Australia (2003) as a researcher/guest of the University of Western Australia and New South Wales Fire Brigades (Sydney). During this visit Dave presented a paper at the AFAC annual conference on women and firefighting in Perth.

Assisting researchers

I continually assist international researchers with their work on the fire service.
The assistance I have given students, researchers and employers in the UK, USA, Australia and Scandinavia indicates that the fire service may have a ‘universal’ informal culture: a culture that each generation of (masculine) firefighters keeps in trust for the next generation. Amongst the values this informal culture celebrates are some difficult areas around white working class masculinity and some ultra conservative attitudes about change. It is this difficult area of informal cultural values and the modernisation project that my work concentrates on.

Education and Employment

 

Education

Anglia Ruskin University, Cambridge
1997-2001 Doctor of Philosophy
Thesis provides a cultural audit of the UK fire service: a qualitative sociological study of masculinity, equality and gender, which also involved research in the police and the military.
Available at http://fitting-in.com/baigent.pdf
1993-1996 BA (hons) Sociology and Politics
Dissertation provides an overview on female firefighters and equal opportunities in the UK fire service.
Available at http://fitting-in.com/diss.htm

Professional Qualifications

1970 Graduate Member of the Institute of Fire Engineers

EMPLOYMENT

 

December 2001 to the current day

Director: Fire Service Research & Training Unit
Senior Lecturer Public Service Degree Anglia Ruskin University
External Examiner BA Hons and HND in Public Service Swansea Institute

2001

Contract Researcher Anglia Ruskin University
Module Leader for Feminist Theory Anglia Ruskin University

1996 – 2001

Lecturer in Public and Emergency Services West Herts College.
Module Leader for Politics, Sociology and Equal Opportunities at BTEC National and HND level Public Service qualifications.
Work Placement Supervisor.
Supervisor: Residential Trips and Visits.
Year Tutor: final year students.

1962-1993

London Fire Brigade.

1962-1966 Firefighter.
1966-1970 L. Firefighter.
1970-1972 Sub Officer.
1972-1993 Station Officer.

Political Service

Councillor 1986-90

WRITING AND PRESENTATIONS

Baigent, D. (1996) Who Rings the Bell? A Gender Study Looking at the British Fire
Service, its Firefighters and Equal Opportunities, Cambridge: available at www.fitting-in.com/diss.

Baigent, D. (1999) 'Fitting-in' Fire Service Research Conference, Fire Service College Moreton in Marsh.
Baigent, D. (2000) 'Do officers gain from having a shared experience with firefighters' Fire Service Research Conference, Fire Service College Moreton in Marsh.

Baigent, D. (2001a) One More Last Working Class Hero: a cultural audit of the UK fire service, Cambridge: Fitting-in. Available at http://www.fitting-in.com/baigent.pdf.
Baigent, D. (2001b) 'Gender Relations, Masculinities and the Fire Service: a qualitative study of firefighters' constructions of masculinity during firefighting and in their social relations of work' Department of Sociology and Politics: Anglia Ruskin University.Cambridge
Baigent, D. (2001c) 'Against the Flow: Firefighters Working Against Cultural Colonisation' Work Employment and Society Conference, Nottingham.
Baigent, D. (2001d) 'Firefighting men can do it can women do it too' Fire Service Research Conference, Fire Service College Moreton in Marsh
Baigent, D. (2001e) 'Questioning the notion that officers gain from their experience of having been firefighters', Fire Command and Management November.
Baigent, D. (2001f) 'Firefighting: a masculinity in crisis' Gender Theory Study Group, Cambridge.
Baigent, D. (2001g) 'Firefighting: a masculinity in crisis' British Sociological Association Annual Conference, Manchester.
Baigent, D. (2001h) 'Experience Versus Degree', Fire 93(1150): 23-24.

Baigent, D. (2002a) 'Fire Service Culture' Fire Service Conference, Fire Service College Moreton in Marsh.
Baigent, D., with Rolph, C. (2002b) Fitting-in: a cultural audit of recruitment, training and integration in the fire service. Part one: The first 14 weeks, Cambridge: Fitting-in
Baigent, D. (2003a) 'Memorandum by The Fire Service Research and Training Unit, Cambridge (FIR 12) to the
Select Committee on Office of the Deputy Prime Minister: Housing, Planning, Local Government and the Regions, available at http://www.publications.parliament.uk/pa/cm200203/cmselect/cmodpm/1168/1168we16.htm'.
Baigent, D. with Hill, R., Ling, T., Skinner, D., Rolph, C and Watson, A. (2003b) 'Sunrise: a new dawn in training' Fire Service Research Conference, Fire Service College Moreton in Marsh.
Baigent, D., with Hill, R., Ling, T., Skinner, D., Rolph, C and Watson, A. (2003c) Sunrise a New Dawn in Training: training today's firefighters as the emergency workers for tomorrow, Cambridge: Anglia Ruskin University. available at www.fitting-in.com/sunrise.pdf.
Baigent, D. (2004a) 'Fitting-in: the conflation of firefighting, male domination, and harassment', in J. G. a. P. Morgan (ed) In the Company of Men: re-discovering the links between sexual harassment and male domination., Boston: North Eastern University Press.
Baigent, D. (2004b) 'Firefighting men can do it can women do it too' Australian Fire Authorities Annual Conference, Perth.
Baigent, D. (2004c) 'The secret fire-fighter: revelations of inequality in the fire service,' Local Government Association Annual Conference (Fire), Manchester, UK.
Baigent, D. (2005a) 'New Managerialism, Masculine Managers and a Masculine Business,' Gender Work and Organisation, Keele.
Baigent, D. (2005b) 'New managerialism, masculine managers and a masculine business (how gender may be key in attempts to manage the UK fire service), paper presented at the Gender Work and Organisation Conference, Keele June.'

Baigent, D. (2006a) 'One Decade On: summary of data collected, available at http://www.fitting-in.com/decade/summary.doc'.http://www.fitting-in.com/decade/summary.doc 16-5-06
Baigent, D. (2006b) 'One Decade On: ethics statement, available at http://www.fitting-in./decadecom/e.htm'.http://www.fitting-in./decadecom/e.htm
Baigent, D. (2006c) 'Memorandum by the Fire Service Research and Training Unit tothe Select Committee on Office of the Deputy Prime Minister, available at http://www.publications.parliament.uk/pa/cm200506/cmselect/cmodpm/872/872we47.htm'.
Baigent, D. (2006d) 'One Decade On: early summary of data on shift systems available at http://www.fitting-in.com/decade/shifts.pdf' accessed 16-8-06
Baigent, D. (2006e) 'Shift Changes: what women really want', Fire August(2006).
Baigent, D. (2006f) 'Public Servants and free choice: an early debate about the influences of structure and agency.'http://www.fitting-in.com/structureagency 25-9-06
Baigent, D., Dolan, K., Marks, T. and O'Connor, S. (2006g) Three students and their Fd Leader write about their experience of a Foundation Degree in Public Service at Anglia Ruskin University: Foundation Degree Forward. available at http://www.fdf.ac.uk/uploads/fdfcasestudy.pdf
Baigent, D. (2006). 'Shift Changes: what women really want', Fire August(2006).

Baigent, D. (2007a). "An early debate on how social norms and values provide the rules that form the structures for Public Servants (work in progress last update on 2-8-07) http://www.fitting-in.com/z/a/2structureagency.doc accessed on ****."
Baigent, D. (2007b). "Public Servants and free choice: an early debate about the influences of structure and agency." Retrieved 25-9-06, from http://www.fitting-in.com/structureagency.
Baigent, D. (2007c). "Public Service Workers and Maslow's Hierarchy of Needs (work in progress), downloaded from http://web.anglia.ac.uk/publicservice/studentsnotes/1modules/job%20one/3%20week%20three%20handout%20maslow%20adapted%20from%20boeree.doc on *****."
Baigent, D. (2007d). "Quotes." from downloaded from www.fitting-in.com/z/a/quotes on 9-10-07.
Baigent, D. (2007e). Speech to Melbourne Diversity in Emergency Services Conference, 31-11-07
Baigent, D. (2007f). Stopping the Drip. Gender Work and Organisation. Keele.
Baigent, D. and O'Connor, S. (2007a). Ethos 1 - embargoed.
Baigent, D. and O'Connor, S. (2007b). Ethos 2 - embargoed report.

Baigent, D. and O'Connor, S. (2008a). Submission to the C&LG Equality and Diversity Strategy Cambridge, Fitting-in.
Baigent, D. and O'Connor, S. (2008b). Submission to the D&CLG Framework Strategy. Cambridge, Fitting-in.

Baigent, D., O'Connor, S., et al. (2008). Ethos 3 - in draft.

Baigent, D. (forthcoming). "Book review: On the Fireline: Living and Dying with Wildland Firefighters." Journal of Risk Research.

Sarah O'Connor Curriculum Vitae

Educational Background - Present

Sarah completed a Foundation degree in Public Service in 2003 and became the highest scoring student on the BA (Hons) degree in Public Service when she graduated in 2004.

Since graduating Sarah has pursed her passion for teaching by attaining her Post Graduate Certificate in Education. Sarah has taught students at various levels over the past two years on the Public Service Degree at Anglia Ruskin including:

– Work-based Learning Two
– Learning and Skills Development for HE and Work
– Social Science and Society
– Contemporary Work and Organisational Life


PhD
Sarah plan is to submit a proposal to undertake a PhD programme in September.

International
In 2007 Sarah co-delivered a paper with Dr. D. Baigent in relation to equal opportunities in the fire service

Diversity in Organisations, Communities and Nations,’ Amsterdam.

Skills Audit
The BA (Hons) Degree provided Sarah with the skills to:

• pursue her enthusiasm for researching into the changing and resilient culture of the fire service

• explore ways of developing the change needed in line with government objectives in relation to the 're-invention' of the fire service.

• to evaluate the cost of change to all individuals in the fire service

• to help re-build the framework of individual and watch identities.

• Sarah applies her knowledge of sociological theory to ‘real events’ and her real skill may be demonstrated in the use of ‘abstract conceptualisation’.
Research experience has led Sarah to develop a wide understanding of the multi-faceted tensions in the developing fire and rescue service. Sarah's real passion is in trying to create the space for individuals to develop and re-align a sense of self- identity within the complex cultural arrangements that exist, whilst not loosing sight that public service is under constant pressure from government to modernise.

Sarah has worked alongside Dr Baigent to promote a reconciliation of competing cultures within an environment of pressurised change.

Sarah is joint author of a series of Ethos Reports- the research based report that suggests new ways of answering the question that most Chief Fire Officers ask - “Why is it that the values and attitudes held by firefighters when they join the fire service, almost seem predisposed to change from the day they commence training?” Contact Dave Baigent about these exciting reports, which have been completed for the ******* Fire and Rescue Service and hopefully will be made public released soon
O'Connor, S. (2004) The Individual In The Fire Service: A study of the changing context of the white male heterosexual firefighter in the fire service, exploring gender, culture new forms of institutional control and effects on self-identity, Dissertation for BA Honours in Public Service Anglia Ruskin University, Cambridge.

Baigent, D., Dolan, K., Marks, T. and O'Connor, S. (2006g) Three students and their Fd Leader write about their experience of a Foundation Degree in Public Service at Anglia Ruskin University: Foundation Degree Forward. available at http://www.fdf.ac.uk/uploads/fdfcasestudy.pdf

Baigent, D. and O'Connor, S. (2008a). Submission to the C&LG Equality and Diversity Strategy Cambridge, Fitting-in.
Baigent, D. and O'Connor, S. (2008b). Submission to the D&CLG Framework Strategy. Cambridge, Fitting-in.
Baigent, D. (2008a) 'Culture, the formal and the informal'. DOI:
Baigent, D. (2008b) 'One Decade on: data on the harassment of women in the UK Fire and Rescue Service (work in progress) http://www.fitting-in.com/decade/harassment.doc'. DOI:
Baigent, D. (forthcoming). 'The need to have accepted core values'.
Baigent, D., O'Connor, S., et al. (2008). Ethos 3 - in draft.

 
 
 
"The Service are delighted with the research and reports produced by "Fitting-in. We believe that your original hyphothesis and work undertaken in Merseyside has resulted in a ground breaking piece of work that can only serve to inform the wider fire and rescue communities." 
This is what Merseyside Fire and Rescue Service had to say about the Ethos research, communications and training project (2007)
For further information or just to talk about what fitting-in can provide ring Dr Dave Baigent (GradIFireE) 07802 495 329, email or write to 17 Headley Gardens, Cambridge, CB22 5JZ
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