Students notes

Links to modules below	Social Science and society Goffman Powerpoint Reading Seminar
The JOB 1	Module Guide Assignment
The JOB 2	Module Guide Assignments
The JOB 3	Module Guide Assignments
Equality Module	Two readings for Dave's delivery Reading for 3rd October one and two, and then browse Powerpoint for 3rd October Reading for 10th October Equality Action Plans Fire Service equality plan Powerpoint for 10th October
'The Big Debate'
See what the Government mean by effective and efficient
Notes on a number of useful web-sources
Dissertations
Latest employment statistics (amended)and report from Fire and Rescue Service

General Notes		There are two very interesting articles available that critique the implications of equality at work in the Journal 'Work Employment and Society.' If students contact me I can send them dave.baigent@anglia.ac.uk
	Latest Audit Commission report on modernising the fire service Excellance and Fairness in Public Services or here The characteristics of world class public services Developing new approaches to empowering citizens. Fostering a new professionalism across the whole public service workforce. Providing stronger strategic leadership from central government. Government strategy for public services 2008 Goffman explained Police Oracle Government Expenditure in Full Government Expenditure Charts Posting an assignment Bibliography - guide to how to produce one Fitting-in the website on the fire service The problems with public service Ed Milliband speech on Public Services Audit Commission Department of Communities and Local Government Gender Equality Scheme Institutional Racism Home Secretary's reply to Flanagan Performance Management in Public Services Flanagan Report Police- CRE report on Police Service Police- Morris Enquiry Police Audit Commission on the Met Police Police David Calvert Smith report on racism Induction Handout on Leadership Social rules - norms and values Revenue and Customs structure Plan of public service hierarchy		Dissertations Follow this link for a range of www sites on public services Public Service Library online Handbook Foundation Degree Handbook BA Hons One more last working class hero Fire Audit Commission CPA results for Fire and Rescue Services 2006 Fire Audit Commission on how they will carry out CPA 2007-9 Fire Ministersets out her objectives Fire - National Framework (formal aims and objectives) CFOA - Human Resource Management Document Fire - Modernisation in brief Fire - One more last working class hero Fire - a brief history and critique of government modernisation What is culture Fire Service Culture Fire fitting-in at the fire station Handbook of policing by Tim Newburn a really useful resource see the contents

The Job 2 AG230009D Module Guide
Thursdays Lecture 0900-1000 Semina 1000-1100 and 1200-1300	Assignments Presentation due on 4-12-08 Written assignment due on 29-1-09		Assignment Guide Posting an assignment Notes on criteria for marking Notes on preparing a presentation
Week 1 Thursday 25-9-08	Leadership an overview reiterate the position on formal and informal cultures What sort of leaders are we the Blake and Moulton Questionnaire
Week 2 Thursday 2-10-08	2 Reading for week two (ACPO and others) Powerpoint week one and two additional powerpoint unused
Week 3 Thursday 9-10-08	3 Reading week three (Classic models of leadership Doyle) Powerpoint for week three 3 Handout Classic models of leadership
Week 4 Thursday 16-10-08	Police Julian
Week 5 Thursday 23-10-08	5 Reading for week five (HR Policy) 5 Second Readiing informal resistance 5 Powerpoint Human Relations Management
Week 6 Thursday 30-10-08	There are two readings this week about John Adair - neither are very long Reading one Reading two Handout week six (Adair) Powerpoint week six
Week 7 Thursday 6-11-08	7 Reading for week seven (Mayo) 7 Handout week seven Powerpoint week seven (Mayo)
Week 8 Thursday 13-11-08	8 Reading for week eight (Maslow) 8 Handout week eight Maslow Powerpoint Maslow
Week 9 Thursday 20-11	9 Reading week nine (stormingformingnormingandperforming) Second reading week nine (it is only short and contains some important points from me) 9 Powerpoint Storming forming norming performing dorming re-forming and adjourning
Week 10 Thursday 27-11-08	10 Week Ten we are recapping and reviewing presentations Read through the readings given out this semester Briefing note on storming forming and norming could be useful for assignment
Week 11 Thursday 4-12-08	Week Eleven Presentations
Week 12 Thursday 11-12-08	Looking at the assignment
Week 13	Looking back - Looking forward Leadership an overview
Week 14	Book ReviewsWeek 19 Book review - students should find a book on modernisation in public service and make notes on one chapter so that they can present their findings to the group. Once the student has made their presentation the group will develop their findings into a model answer to the assignment - Farnham and Horton provide a range of suitable literature in this area.
Week 15	Book ReviewsWeek 20 Book review - students should find a book on modernisation in public service and make notes on one chapter so that they can present their findings to the group. Once the student has made their presentation the group will develop their findings into a model answer to the assignment - Farnham and Horton provide a range of suitable literature in this area.
Week 16	Book ReviewsWeek 21 Book review - follow link for reading on masculinity students should find a chapter in one of Connell's books that talks about the social development of masculinity. Students will then present to the group and the group will develop their findings into a model answer to the assignment
Week 17	Groupthink Something short on firefighters' and bonding Week Seventeen Police groupthink Week Seventeen Fire Service groupthink Week Seventeen Powerpoint groupthink
Week 18	18 Week Eighteen: Paoline Week Eighteen: Paoline 2 Week eighteen power point
Week 19	19 Week nineteen reading masculinity Week nineteen powerpoint masculinity There are some further readings for those who have an interest in this area Additional reading for week nineteen masculinity Some further reading week nineteen masculinity
Week 20	Follow the link to the following and read (if it doesn't work go to the elibrary and look up the authors/book/chapter chapter two of Essential Public Management by Christopher Pollitt chapters eight and nine in Employee relations in the public services [electronic resource] : themes and issues / edited by Susan Corby and Geoff White 20 powerpoint professionalstandards
Week 21	The lecture this week is on Belbin This week there is a reading on police culture which provide you with some very good examples of how difficult (if not impossible) it has been to change the way the informal culture in the police operates. Although McLaughlin does not talk about an informal culture it is easy to identify this in what is an important piece of reading. Reading on police modernisation - will be very useful for the assignment Some details on local police and fire control and funding - will be useful for assignment Powerpoint Belbin
Week 22	Guest Speaker - last year we had Nicki Howard Cambridgeshire Constabulary
Week 23	Comparing the motivations of suicide bombers to public servants - there is a short precis of last years results
Week 24	Roundup of module
The Job 3 Module Guide
Lecture 0900-1000 Semina 1000-1100	Posting an assignment Assignments *Presentation due on 10-12-08 - This is a Public Service Conference and it is a module requirement that all students must* attend the whole day. Written assignment due on TBA**		Notes on preparing a presentation
Week 1 Friday 26-9-08	This week includes an overview of where we are going with this module and then engage with the issues: namely Government and public services, democracy and work (industrial democracy), the role of the trade unions, representative bodies and managers organisations, Reading for week one Harris, L. (2005) 'UK public sector reform and the “performance agenda” in UK local government: HRM challenges and dilemmas Department of Human Resource Management, Nottingham Trent University Business School, Nottingham, UK ', Personnel Review 34 (6): 681 69. Download from http://cam-proxy.lib.anglia.ac.uk:2067/Insight/viewContentItem.do;jsessionid=4A622FC5B456098D00E641873D311F21?contentType=Article&contentId=1519774 Draft Powerpoint Question for seminar
Week 2 Friday 3-10-08	Miller Reading on democracy Government policy Powerpoint week two politics, democracy, theory and public service delivery
Week 3 Friday 10-10-08	Julian Ideology and Politics
Week 4 Friday 17-10-08	Julian Ideology and Politics
Week 5 Friday 24-10-08	Julian Ideology and Politics
Week 6 Friday 31-10-08	Julian Ideology and Politics
Week 7 Friday 7-11-08	Employees and their representation - Government and the democratic mandate - Public Service Managers 'supporting' government agendas - This week Tam McFarlane, executive council member of the Fire Brigades Union explains the role of his organisation Powerpoint
Week 8 Friday 14-11-08	Why does government modernise and where does this leave the individual - reading Additional reading Fire Service Modernisation Powerpoint
Week 9 Friday 21-11-08	This week the Police Federation - Paul Davis Reading on police federation Key Facts on Policing Policing in the 21st Century
Week 10 Friday 28-11-08	This week we start at 0800 to review students draft presentations Mark Sheet for presentations Government strategy for public services 2008
Week 11 Friday 5-12-08	Read this if you need a reference point for your assignment
Week 12	Public Service Conference 10th December all day
Week 13
Week 14
Week 15
Week 16
Week 17
Week 18
Week 19
Week 20
Week 21
Week 22
Week 23
Week 24
The Job 1 Module Guide for 2007-8
	Assignment due in Posting an assignment	Assignment First Semester Presentation due on written assignment due on
Week 1 Dave	Reading Handout Lecture week one 1 Handout lecture week one 2 Handout lecture week one 3 Presentation
Week 2 Julian	Reading
Week 3 Julian
Week 4 Julian	Powerpoint police
Week 5 Dave	Reading (Maslow) Handout lecture Maslow Powerpoint Maslow
Week 6 Dave	Reading (fitting-into the fire service) Powerpoint firefighters social relations Criteria for marking presentations Notes on preparing a presentation
Week 7 Dave
Week 8 Dave	Reading (Fire Service) Plan of hierarchy for fire service management Additional reading Fire Service Modernisation Notes for lecture Powerpoint
Week 9 Julian	Powerpoint week six Handout seminar (Police questions for police visit) Notes of seminar Questions police
Week 10 Julian	Fire Service Hot Seat
Week 11 Jullian	Presentations 6th December - you must attend this lesson
Week 12 Julian	Looking at the assignment results and reflections on last term
Week 13	Looking back - Looking forward Powerpoint
Week 14	Book Reviews
Week 15	Book Reviews
Week 16	Book Reviews
Week 17	Reading Culture - discussing the phenomenom in public services Powerpoint Culture
Week 18	Reading Corby Equality Week Eighteen Powerpoint equality
Week 19	Reading masculinity Powerpoint masculinity There are some further readings for those who have an interest in this area Additional reading for week nineteen masculinity Some further reading week nineteen masculinity
Week 20	Customs and Excise Officer in the hotseat Revenue and Customs Service Handout seminar(Customs) Customs Presentation
Week 21	Reading on police modernisation McLaughlin - will be very useful for the assignment Some details on local police and fire control and funding
Week 22	Reading on police modernisation - will be very useful for the assignment Some details on local police and fire control and funding
Week 23	This week we have compared the motivations of suicide bombers to public servants - there is a short precis of the results
Week 24
	Notes for guidance on power point presentation (workshop notes) Reading (Culture) Handout week nine Culture Modernisation in public services Handout week (Capitalism and Public Service)

	Additional notes SWOT Handy Belbin Occupational standards and personal development in the police service skills for justice power point on occupational standards More from skills for justice one and two Continuing professional development, modernisation and reality Week eighteen look at the various role maps, developmental models and the national standards for the fire service the continuing professional development role map for area manager station manager watch manager and firefighter in the fire service Audit Commission Total quality management in the police before opening this link students should connect to the elibrary - once this is done open the link and read Capon, N and Mills, V. (2001) 'Do customers know what is best for them? The use of SERVQUAL in UK policing', in A. Jiju (ed) Understanding & Implementing Quality : Frameworks, Techniques & Cases, Florence USA: Routledge.

Equality Module

Two readings for Dave's delivery

Reading for 3rd October one and two, and then browse

Powerpoint for 3rd October

Reading for 10th October Equality Action Plans

Latest employment statistics (amended)and report from Fire and Rescue Service

Excellance and Fairness in Public Services or here

Developing new approaches to empowering citizens. Fostering a new professionalism across the whole public service workforce. Providing stronger strategic leadership from central government.

Bibliography - guide to how to produce one

Handbook BA Hons

Handbook of policing by Tim Newburn a really useful resource see the contents

Thursdays

Lecture 0900-1000

Semina 1000-1100 and 1200-1300

Presentation due on 4-12-08

Written assignment due on 29-1-09

Assignment Guide

Notes on criteria for marking

Week 1

Thursday 25-9-08

Leadership an overview reiterate the position on formal and informal cultures

What sort of leaders are we the Blake and Moulton Questionnaire

Week 2

Thursday 2-10-08

2 Reading for week two (ACPO and others)

Powerpoint week one and two additional powerpoint unused

Week 3

Thursday 9-10-08

3 Reading week three (Classic models of leadership Doyle)

Week 4

Thursday 16-10-08

Police Julian

Week 5

Thursday 23-10-08

5 Reading for week five (HR Policy)

Week 6

Thursday 30-10-08

Handout week six (Adair)

Week 7

Thursday 6-11-08

7 Reading for week seven (Mayo)

Week 8

Thursday 13-11-08

8 Reading for week eight (Maslow)

Week 9

Thursday 20-11

9 Reading week nine (stormingformingnormingandperforming)

Second reading week nine (it is only short and contains some important points from me)

Week 10

Thursday 27-11-08

10 Week Ten we are recapping and reviewing presentations

Read through the readings given out this semester

Week 11

Thursday 4-12-08

Week Eleven Presentations

Week 12

Thursday 11-12-08

Looking at the assignment

Week 13

Looking back - Looking forward

Week 14

Week 15

Week 16

Week 17

Week 18

Developing new approaches to empowering citizens.
Fostering a new professionalism across the whole public service workforce.
Providing stronger strategic leadership from central government.